CORREO ELECTRÓNICOS

CORREOS ELECTRÓNICOS

DOS

• Use an informative subject line, which says what the email is about.

• Write the most important information first.

• Use numbers and bullet points to make the message clearer.

• Use simple grammar. Avoid things like the passive. (As emails are a fast means of  communication, they tend to be less wordy and complex than formal letters.)

• Write short sentences.

• Use paragraphs to keep the email clear and easy to understand

 DON’TS

• Write ‘hello’ as your subject line.

• Write about irrelevant issues. The reader will soon hit ‘delete’ if the email doesn’t get to the point.

• Give personal information that you don’t want anyone else to know.

(The email could end up in the wrong hands)

• Use capital letters to write whole words as in emails, this is considered shouting.

• Use different fonts in the email (the recipient’s computer may not be compatible)

• Use Italics (the reason may be misunderstood, due to cultural differences).

• Use exclamation marks.

• Use abbreviations like coz and uni, as the recipient may not understand them.

• Use acronyms like BTW for the same reason.

• Use smileys. They may be misunderstood and come across as unprofessional.